Offshore staff in Sydney.

Sydney is the capital of New South Wales. It keeps Australian Eastern Time (AEST or AEDT), which is UTC+10 or UTC+11. Sydney changes its clocks for daylight saving, so the overlap with some of our hubs moves by an hour for part of the year.

Document gathering, file checks, quotes, renewals and reporting. A Mortgage Processor, Paraplanner or Insurance Services Assistant works to your procedures while your licensed staff keep the decisions.

Yes. A Transaction Coordinator, Real Estate Virtual Assistant or Property Management Assistant handles contracts, listings, tenant messages and renewals in your CRM and property software.

A Digital Marketing Specialist, Graphic Designer or Short-Form Video Editor works to your brand rules and project tool. Studio is there if you would rather buy finished creative work quoted in hours.

Full-Stack, Front-End and Back-End Developers and QA Testers are Seat roles at several levels. Tell us the stack on your demo.

You set the hours. The Philippines hub shares 5-6 hours of a Sydney 9-to-5, and we match people who can start earlier or finish later.

Licensed advice, signatures and client meetings. A Seat prepares the file, the numbers and the follow-up around them.

The financial year ends on 30 June, with tax time after it, and spring and autumn are the peak property selling seasons. A Seat added a month ahead can clear the processing so your people handle the exceptions.

A local admin in Australia costs AUD $26.97 an hour at entry level, up to AUD $59 for a project administrator, before super. A local mid-level admin costs AUD $31.11 an hour; an Intermediate admin Seat is AUD $9 an hour, all-in. (Fair Work Clerks Award Levels 1 and 3, the ABS median for clerical and admin workers and the Jobs and Skills Australia median for contract, program and project administrators, Jul 2026, Aug 2025 and May 2025. National figures for Australia, not Sydney wages.)

Week one is your CRM or loan system, document checklists and approval route. The person then prepares files daily, and a weekly exceptions list shows what needs your decision.

List your CRM, loan or agency system, accounting package and document store. We match people who have worked in similar systems, and your data access rules are agreed before they start.

A Mortgage Processor is often followed by a Paraplanner or Accounts Payable Specialist. Agencies add a Property Management Assistant after a Transaction Coordinator.

A Virtual Receptionist, Customer Service Representative or Social Media Manager answers enquiries and keeps content going. Your team looks after guests on the ground.

An Accounting Practice Assistant or Bookkeeper handles data entry and checklists. Your registered accountants keep the advice and lodgements.

A Legal Assistant, Paralegal or Conveyancing Clerk prepares documents, searches and settlement checklists. Your solicitors and licensed conveyancers review and sign off.

A Medical Receptionist, Medical Administrative Assistant or Patient Care Coordinator handles bookings, referrals and records. Tell us the systems and any access rules on your demo.

The demo is 15 minutes on Teams. The booking page shows free times in your own time zone, which it reads from your browser, and this page lists the next free times in Sydney time.

Any time, day or night. Demo calls run 24 hours a day, 7 days a week, and the booking page shows free times in your own time zone. Talk now, an instant Teams call, is open 24 hours a day, 7 days a week too.

Melbourne is on Sydney time. Our head office is there, and your person works on your Sydney hours, not ours.

Seats start at AUD $4 an hour, all-in, full time (38 hours a week). The four levels run up to AUD $35 an hour for a Specialist. Prices exclude GST. You see the hourly price before you meet anyone.

No. Prices exclude GST, which is added to the invoice for Australian businesses. Australian and New Zealand clients pay in AUD.

No. We're a remote team that works on your hours, and every call and demo is on Teams. Our head office is in Melbourne.

We do. We hire your person and supply them to you under our services agreement, so you are not their employer and there is no payroll on your side. You direct the work and you own what they make.