Offshore staff on the Gold Coast.

The Gold Coast is a city in south-east Queensland. It keeps Australian Eastern Time (AEST), which is UTC+10. Gold Coast doesn't change its clocks, so the overlap with our hubs stays the same all year.

Guest messages, booking changes, cleaner and maintenance coordination and owner updates. A Short-Term Rental Coordinator works in your property software and channel managers while your team handles the properties.

A Virtual Receptionist or Customer Service Representative answers calls and booking messages, and a Social Media Manager keeps content going. Your team looks after guests.

A Real Estate Virtual Assistant, Transaction Coordinator or Leasing Coordinator handles listings, contract dates and tenant messages in your CRM and property software.

A Medical Receptionist, Dental Receptionist or Patient Care Coordinator handles bookings and reminders in your practice software. Tell us the system and any access rules on your demo.

Yes. Queensland does not change its clocks, so the Philippines hub shares 6 hours of a Gold Coast 9-to-5 every month, while Sydney and Melbourne shift by an hour in summer.

Guests at the door, property inspections and anything physical. A Seat takes the messages, bookings and follow-up around them.

School holidays, summer and major event weekends bring surges of bookings and messages. A Seat added before the peak can handle the standard enquiries and be released afterwards with 30 days' notice.

A local admin in Australia costs AUD $26.97 an hour at entry level, up to AUD $59 for a project administrator, before super. A local mid-level admin costs AUD $31.11 an hour; an Intermediate admin Seat is AUD $9 an hour, all-in. (Fair Work Clerks Award Levels 1 and 3, the ABS median for clerical and admin workers and the Jobs and Skills Australia median for contract, program and project administrators, Jul 2026, Aug 2025 and May 2025. National figures for Australia, not Gold Coast wages.)

Week one is your property software, message templates and cleaner roster. The person then works the daily message and turnover queue, and a weekly review shows what is overdue.

List your booking or property software, channel manager and phone system, for example Guesty, Airbnb host tools or PropertyMe. We match people who already work in them.

A Short-Term Rental Coordinator is often followed by a Maintenance Coordinator. Hotels add a Social Media Manager after a Virtual Receptionist, and agents add a Transaction Coordinator.

A Trades Office Administrator or Construction Project Coordinator handles quotes, schedules and paperwork. Your supervisors run the sites.

A Short-Form Video Editor or Graphic Designer works to your brand rules, and Studio supplies finished creative work quoted in hours.

An E-commerce Assistant keeps listings, orders and returns current, and a Customer Service Representative answers messages in your tone. Many sellers start with one person at part-time hours.

A Bookkeeper or Accounting Practice Assistant codes feeds, enters bills and chases documents. Your registered accountants keep the advice and lodgements.

The demo is 15 minutes on Teams. The booking page shows free times in your own time zone, which it reads from your browser, and this page lists the next free times in Gold Coast time.

Any time, day or night. Demo calls run 24 hours a day, 7 days a week, and the booking page shows free times in your own time zone. Talk now, an instant Teams call, is open 24 hours a day, 7 days a week too.

Melbourne is 1 hour ahead of Gold Coast in January and on Gold Coast time in July. Our head office is there, and your person works on your Gold Coast hours, not ours.

Seats start at AUD $4 an hour, all-in, full time (38 hours a week). The four levels run up to AUD $35 an hour for a Specialist. Prices exclude GST. You see the hourly price before you meet anyone.

No. Prices exclude GST, which is added to the invoice for Australian businesses. Australian and New Zealand clients pay in AUD.

No. We're a remote team that works on your hours, and every call and demo is on Teams. Our head office is in Melbourne.

We do. We hire your person and supply them to you under our services agreement, so you are not their employer and there is no payroll on your side. You direct the work and you own what they make.