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Hire a Property Management Assistant.

They run your tenants, owners, rent and inspections.

Also called: Property Management Specialist, Property Officer, Strata Assistant

From AUD $4.50 an hourAUD $4.50-22.50/hr

  • Real estate
  • Property management
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Philippines hub, 2 to 3 hours behind Sydney
  • Month to month
What your Property Management Assistant gets doneSample day
  • Triages the shared inbox, portal messages and phone messagesTenant & owner communication
  • Receipts and reconciles rent daily against the bank feedRent, arrears & ledgers
  • Prepares lease renewals, rent-increase notices and variationsLeases, bonds & lifecycle
  • Schedules routine inspectionsInspections & reportingDoing
In your tools
  • Microsoft 365 Copilot
  • Google Workspace with Gemini
  • ChatGPT
  • Claude
  • Canva AI

Pick the level. See the price.

AUD $9an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
A local mid-level adminAUD $31.11/hr
A tested Intermediate Property Management AssistantAUD $9/hr
60-75% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Super and on-costs would add to the local cost.Local pay at the same level, before super and leave.

Owns day-to-day admin for a 150-250 property rent roll.

  • Arrears reports and reminder sequences
  • Renewal and rent-increase notices for approval
  • Inspection reports with photos

1-3 years as a property management assistant or in a residential rent roll.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management. Prices exclude GST.

What you hand to your Property Management Assistant

Tasks

  • Tenant & owner communication

    • Triages the shared inbox, portal messages and phone messages
    • Updates tenant and owner contact details

  • Rent, arrears & ledgers

    • Receipts and reconciles rent daily against the bank feed
    • Monitors arrears and sends reminders and stage notices at the timings set
    • Drafts payment plans, breach notices and tribunal application packs
    • Reviews tenant ledgers for errors

  • Leases, bonds & lifecycle

    • Prepares lease renewals, rent-increase notices and variations
    • Lodges, transfers and claims bonds or deposits
    • Prepares move-in condition reports and vacate reports

  • Inspections & reporting

    • Schedules routine inspections
    • Compiles inspection reports with photos

  • Strata, HOA & commercial support

    • For strata or HOA portfolios, prepares levy notices and arrears follow-up
    • For commercial portfolios, diarises rent reviews and lease expiries

  • Compliance & records

    • Maintains a compliance diary for smoke alarms, gas and electrical safety
    • Keeps every document in the correct place in the system

Tested before you meet them

  1. Written English & tenant/owner correspondence testAll levels30 min
  2. Tenancy law & notice timing testAll levels35 min
  3. Property management system practicalAll levels45 min
  4. Ledger & arrears reconciliationAll levels45 min
  5. Inspection report writingAll levels40 min
  6. Tenant & owner call role-playAll levels20 min

One score on every profileSample shown

92%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Property Management Assistant is AUD $4.50 an hour, Intermediate AUD $9, Expert AUD $14 and Specialist AUD $22.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude GST.

Tenant & owner communication, rent, arrears & ledgers, leases, bonds & lifecycle and inspections & reporting, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including written English & tenant/owner correspondence test, tenancy law & notice timing test and property management system practical. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Property Management Assistant works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to Australia & NZ clients is in the Philippines, 2 to 3 hours behind Sydney.

Yes, where it helps. Your Property Management Assistant works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Property Management Assistant owns day-to-day admin for a 150-250 property rent roll. An Expert Property Management Assistant supports 2-3 property managers across 250-400 properties. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Property Management Assistant is tested live in the tools on your job description, such as PropertyMe and Console Cloud, before you meet them.

In week one: property management system user created with role-based permissions and no ability; written authority limits confirmed; and shared inbox rules, saved replies and inspection templates configured. You agree the first priorities with them on day one.

Yes. It's also called Property Management Specialist, Property Officer and Strata Assistant. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Call us on +61 3 4421 6491, or choose Talk now on the booking form for a Microsoft Teams link straight away, any time.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

Talk now is live on Teams, any time.