Skip to content
Book a demo

Hire a Legal Case Manager.

Cases set up, records gathered and claims prepared.

Also called: Litigation Case Manager, Pre-Litigation Case Manager

From AUD $4.50 an hourAUD $4.50-22.50/hr

  • Legal
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Philippines hub, 2 to 3 hours behind Sydney
  • Month to month
What your Legal Case Manager gets doneSample day
  • Makes the welcome call and explains the process and next stepsCase set-up
  • Checks in with each client on a fixed scheduleTreatment monitoring
  • Requests records and itemised bills with signed authorisationsMedical records and bills
  • Collects wage-loss evidenceOther damagesDoing
In your tools
  • Adobe Acrobat Pro
  • Microsoft 365
  • Google Workspace
  • DocuSign
  • Slack

Pick the level. See the price.

AUD $9an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
A local mid-level adminAUD $31.11/hr
A tested Intermediate Legal Case ManagerAUD $9/hr
60-75% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Super and on-costs would add to the local cost.Local pay at the same level, before super and leave.

Takes a caseload from sign-up to demand-ready with light lawyer review.

  • Demand packages
  • Medical chronologies
  • Special damages summaries

2-4 years managing personal injury cases.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management. Prices exclude GST.

What you hand to your Legal Case Manager

Tasks

  • Case set-up

    • Makes the welcome call and explains the process and next steps
    • Sends letters of representation and claim notices to insurers
    • Confirms and calendars each case's limitation date

  • Treatment monitoring

    • Checks in with each client on a fixed schedule
    • Flags treatment gaps, missed appointments or new injuries

  • Medical records and bills

    • Requests records and itemised bills with signed authorisations
    • Tracks outstanding requests and retrieval costs
    • Builds the special damages summary

  • Other damages

    • Collects wage-loss evidence

  • Demand and settlement support

    • Prepares the medical chronology and damages summary
    • Drafts the demand letter for lawyer review
    • Logs offers and counteroffers

  • Caseload management

    • Keeps every case's stage, tasks and next action current
    • Writes a transfer memo when a case moves to the litigation team

Tested before you meet them

  1. Medical records and specials work sampleAll levels60 min
  2. Medical terminology and bill-reading testAll levels20 min
  3. Demand letter draftIntermediate and up60 min
  4. Client update role-playAll levels20 min
  5. Case management system tool testAll levels30 min
  6. Caseload prioritisation exerciseIntermediate and up30 min

One score on every profileSample shown

92%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Legal Case Manager is AUD $4.50 an hour, Intermediate AUD $9, Expert AUD $14 and Specialist AUD $22.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude GST.

Case set-up, treatment monitoring, medical records and bills and other damages, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including medical records and specials work sample, medical terminology and bill-reading test and demand letter draft. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Legal Case Manager works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to Australia & NZ clients is in the Philippines, 2 to 3 hours behind Sydney.

Yes, where it helps. Your Legal Case Manager works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Legal Case Manager takes a caseload from sign-up to demand-ready with light lawyer review. An Expert Legal Case Manager owns outcomes on complex files and negotiates lien reductions. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Legal Case Manager is tested live in the tools on your job description, such as CASEpeer and Filevine, before you meet them.

In week one: sets up case management system access with the case manager role, plus a phone; sets up records retrieval accounts and provider portal procedures; and hands over the caseload list showing stage, limitation date and treatment status. You agree the first priorities with them on day one.

Yes. It's also called Litigation Case Manager and Pre-Litigation Case Manager. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Call us on +61 3 4421 6491, or choose Talk now on the booking form for a Microsoft Teams link straight away, any time.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

Talk now is live on Teams, any time.