Skip to content
Book a demo

Hire a Dental Receptionist.

They run your phones, bookings, recalls and health fund claims.

Also called: Dental Virtual Assistant, Dental Office Coordinator, Dental Front Desk

From AUD $4.50 an hourAUD $4.50-22.50/hr

  • Healthcare
  • Dental
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Philippines hub, 2 to 3 hours behind Sydney
  • Month to month
What your Dental Receptionist gets doneSample day
  • Answers and converts new-patient callsPhones and new patients
  • Books to your practice's ideal-day templateScheduling and chair utilisation
  • Works hygiene recall lists by SMS, email and phoneRecall, reactivation and treatment follow-up
  • Checks health-fund cover and estimates gapsHealth funds, insurance and paymentsDoing

Pick the level. See the price.

AUD $9an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
A local mid-level adminAUD $31.11/hr
A tested Intermediate Dental ReceptionistAUD $9/hr
60-75% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Super and on-costs would add to the local cost.Local pay at the same level, before super and leave.

Runs the full phone and scheduling workflow with light review.

  • Managed book at target utilisation
  • Recall and reactivation bookings each week
  • Unscheduled-treatment follow-up log

1-3 years on a dental front desk using at least one dental practice system.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management. Prices exclude GST.

What you hand to your Dental Receptionist

Tasks

  • Phones and new patients

    • Answers and converts new-patient calls
    • Triages dental emergencies by the practice protocol into emergency slots
    • Handles rescheduling and cancellations

  • Scheduling and chair utilisation

    • Books to your practice's ideal-day template
    • Confirms next-day appointments and pre-visit requirements
    • Monitors the book 1-3 days

  • Recall, reactivation and treatment follow-up

    • Works hygiene recall lists by SMS, email and phone
    • Runs reactivation campaigns for patients not seen in 18 months or more
    • Follows up unscheduled and part-finished treatment plans
    • For orthodontic practices, coordinates consult-to-start conversion

  • Health funds, insurance and payments

    • Checks health-fund cover and estimates gaps
    • Sends treatment estimates and payment-plan or finance options

  • Records and admin

    • Updates medical histories, alerts and patient details

Tested before you meet them

  1. English proficiency and voice clarityAll levels20 min
  2. Dental terminology, codes and funding quizAll levels30 min
  3. Dental scheduling tool testAll levels40 min
  4. Recall and treatment follow-up role-playAll levels30 min
  5. Fund and insurance estimate work sampleIntermediate and up30 min
  6. Reactivation campaign caseExpert and Specialist45 min

One score on every profileSample shown

84%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Dental Receptionist is AUD $4.50 an hour, Intermediate AUD $9, Expert AUD $14 and Specialist AUD $22.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude GST.

Phones and new patients, scheduling and chair utilisation, recall, reactivation and treatment follow-up and health funds, insurance and payments, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including english proficiency and voice clarity, dental terminology, codes and funding quiz and dental scheduling tool test. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Dental Receptionist works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to Australia & NZ clients is in the Philippines, 2 to 3 hours behind Sydney.

Yes, where it helps. Your Dental Receptionist works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Dental Receptionist runs the full phone and scheduling workflow with light review. An Expert Dental Receptionist owns chair utilisation and treatment follow-through. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Dental Receptionist is tested live in the tools on your job description, such as Dental4Windows and Dental4Web, before you meet them.

In week one: dental practice system access with front-desk permissions, plus access; phone extension or softphone live with the correct queues and voicemail; and slack channel with the practice manager and head receptionist. You agree the first priorities with them on day one.

Yes. It's also called Dental Virtual Assistant, Dental Office Coordinator and Dental Front Desk. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Call us on +61 3 4421 6491, or choose Talk now on the booking form for a Microsoft Teams link straight away, any time.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

Talk now is live on Teams, any time.