Hire a Dental Receptionist.
They run your phones, bookings, recalls and health fund claims.
Also called: Dental Virtual Assistant, Dental Office Coordinator, Dental Front Desk
From £3.50 an hour£3.50-17/hr
- Healthcare
- Dental
- Works your hours
- Nigeria hub, on London time or an hour ahead
- Month to month
- Answers and converts new-patient callsPhones and new patients
- Books to your practice's ideal-day templateScheduling and chair utilisation
- Works hygiene recall lists by SMS, email and phoneRecall, reactivation and treatment follow-up
- Sends treatment estimates and payment-plan or finance optionsHealth funds, insurance and paymentsDoing
Pick the level. See the price.
£3.50an hour
Level 1 of 4, also called junior.Books standard check-up and cleans and follow-up appointments from the template guide.
- Confirmed next-day list
- Recall calls and SMS logged with outcomes
- Standard appointments booked to template
£7an hour
Level 2 of 4, also called mid-level.Runs the full phone and scheduling workflow with light review.
- Managed book at target utilisation
- Recall and reactivation bookings each week
- Unscheduled-treatment follow-up log
£10.50an hour
Level 3 of 4, also called senior.Owns chair utilisation and treatment follow-through.
- Ideal-day template and booking rules
- Weekly utilisation, recall and case-acceptance report
- Reactivation campaign plan and scripts
£17an hour
Level 4 of 4, also called lead or specialist.Leads a pod of dental receptionists across practices.
- Front-desk operating playbook for dental clients
- Multi-practice KPI dashboard
- Call QA scorecards and coaching plans
Per hour, all-in: recruiting, testing and management. Prices exclude VAT.
What you hand to your Dental Receptionist
Tasks
Phones and new patients
- Answers and converts new-patient calls
- Triages dental emergencies by the practice protocol into emergency slots
- Handles rescheduling and cancellations
Scheduling and chair utilisation
- Books to your practice's ideal-day template
- Confirms next-day appointments and pre-visit requirements
- Monitors the book 1-3 days
Recall, reactivation and treatment follow-up
- Works hygiene recall lists by SMS, email and phone
- Runs reactivation campaigns for patients not seen in 18 months or more
- Follows up unscheduled and part-finished treatment plans
- For orthodontic practices, coordinates consult-to-start conversion
Health funds, insurance and payments
- Sends treatment estimates and payment-plan or finance options
Records and admin
- Updates medical histories, alerts and patient details
Week one
- Dental practice system access with front-desk permissions, plus access
- Phone extension or softphone live with the correct queues and voicemail
- Slack channel with the practice manager and head receptionist
- Handover of the ideal-day template, procedure lengths, fee schedule
Tools
Work tools
- Dental4Windows
- Dental4Web
- Exact
- Core Practice
- Praktika
- Oasis
- Dentally
- Dentrix
- Eaglesoft
- Open Dental
- Curve Dental
- Denticon
- Dolphin Management
- Cloud 9 Ortho
- Tyro
- HotDoc
- Automed
- Weave
Tested live in the tools on your job description.
AI tools
Tested in the AI features of the tools you use, including catching the AI's mistakes.
Works inside your Microsoft 365 or Google Workspace, under your admin settings.
- Microsoft 365Copilot
- Google WorkspaceGemini
AI
AI can speed up letters, coding and scheduling, but only inside the systems your practice has approved. Your Dental Receptionist keeps patient information safe and checks every detail.
Letters and patient messages
Referral letters, recalls and reminders drafted from your templates, in approved systems only.
Coding support
AI suggests codes. Your Dental Receptionist checks each one against the clinical documentation.
Scheduling and recalls
AI helps fill gaps and draft recall messages within your booking rules.
Filing AI scribe notes
Where your clinicians use an approved AI scribe, your Dental Receptionist tidies and files the clinician-approved notes.
Our rule: business-grade AI only, never free or personal accounts.
Prefer no AI on a task? Tell your Dental Receptionist and they won't use it.See AI & automation roles
Tested before you meet them
- English proficiency and voice clarityAll levels20 min
- Dental terminology, codes and funding quizAll levels30 min
- Dental scheduling tool testAll levels40 min
- Recall and treatment follow-up role-playAll levels30 min
- Fund and insurance estimate work sampleIntermediate and up30 min
- Reactivation campaign caseExpert and Specialist45 min
Sample shown
84%
- Skills tested: A skills test for the role, marked by a senior
- English and comms: written English tested, spoken English checked on a call
- ID, work history and references: photo ID, past roles and two referees
From booked call to day one
Step 1: Book a demo
Tell us the role, your hours and your tools.
Step 2: Meet your shortlist
Their level and hourly price, tested before you meet.
Step 3: Pick your person
Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.
Step 4: They start work
In your tools, within 12 to 48 hours of a successful interview.
Questions answered
An Intern Dental Receptionist is £3.50 an hour, Intermediate £7, Expert £10.50 and Specialist £17, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude VAT.
Phones and new patients, scheduling and chair utilisation, recall, reactivation and treatment follow-up and health funds, insurance and payments, run to your priorities. You choose what they own first.
Six practical tests, marked by a senior, including english proficiency and voice clarity, dental terminology, codes and funding quiz and dental scheduling tool test. You see the score before you meet.
Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.
Meet the people who fit your work.
A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.