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Hire an E-commerce Manager.

Trading, conversion and channels, run to a number.

Also called: Online Store Manager, E-commerce Operations Manager, Digital Merchandiser

From AUD $6 an hourAUD $6-27.50/hr

  • E-commerce
  • Shopify

A free 15-minute call on Teams.

  • Works your hours
  • Philippines hub, 2 to 3 hours behind Sydney
  • Month to month
What your E-commerce Manager gets doneSample day
  • Builds and runs a rolling 12-month trading calendarTrading and merchandising
  • Owns a CRO backlog and runs A/B tests on product pages, cart and offersConversion and site performance
  • Evaluates and launches new channels with a P&L caseChannel and marketplace expansion
  • Briefs paid media, email/SMS and content teams or agenciesMarketing coordinationDoing
In your tools
  • Shopify Plus
  • Shopify Analytics
  • Google Analytics 4
  • Looker Studio
  • Google Merchant Center
  • Meta Ads Manager

Pick the level. See the price.

AUD $10.50an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
Even a local mid-level admin costsAUD $31.11/hr
A tested Intermediate E-commerce ManagerAUD $10.50/hr
60-75% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Super and on-costs would add to the local cost.

Owns the trading calendar and merchandising, runs a CRO testing programme and manages agencies.

  • Quarterly trading calendar with margin guardrails
  • CRO test plan and documented test results
  • Monthly P&L pack with commentary

3-5 years managing a DTC store, typically AUD/USD 1-5M in annual revenue.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management. Prices exclude GST.

What you hand to your E-commerce Manager

Tasks

  • Trading and merchandising

    • Builds and runs a rolling 12-month trading calendar
    • Merchandises the homepage, collections and product sort order
    • Sets pricing, bundle and discount strategy
  • Conversion and site performance

    • Owns a CRO backlog and runs A/B tests on product pages, cart and offers
    • Monitors site speed, app bloat and the checkout funnel
    • Sets and enforces product page standards
  • Channel and marketplace expansion

    • Evaluates and launches new channels with a P&L case
    • Oversees product feeds and inventory sync across channels and markets
  • Marketing coordination

    • Briefs paid media, email/SMS and content teams or agencies
    • Reviews channel performance with agencies every week
  • Reporting and P&L

    • Produces a weekly trading report and a monthly store P&L
    • Forecasts demand by SKU with operations
  • Team and vendor management

    • Sets priorities for and QA the work of e-commerce assistants
    • Owns the app stack and vendor contracts

Tested before you meet them

  1. Business writing: trading update and agency briefAll levels30 min
  2. E-commerce analytics testAll levels60 min
  3. Trading calendar and promotion planIntermediate and up1.5 hrs
  4. Channel expansion P&L caseExpert and Specialist2 hrs
  5. Stakeholder conflict role-playIntermediate and up40 min
  6. Store portfolio reviewIntermediate and up45 min

One score on every profileSample shown

92%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern E-commerce Manager is AUD $6 an hour, Intermediate AUD $10.50, Expert AUD $16.50 and Specialist AUD $27.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude GST.

Trading and merchandising, conversion and site performance, channel and marketplace expansion and marketing coordination, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including business writing: trading update and agency brief, e-commerce analytics test and trading calendar and promotion plan. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your E-commerce Manager works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to Australia & NZ clients is in the Philippines, 2 to 3 hours behind Sydney.

Yes, where it helps. Your E-commerce Manager works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate E-commerce Manager owns the trading calendar and merchandising, runs a CRO testing programme and manages agencies. An Expert E-commerce Manager owns the revenue and contribution targets and launches new channels or markets. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every E-commerce Manager is tested live in the tools on your job description, such as Shopify Plus and Shopify Analytics, before you meet them.

In week one: shopify staff account with reports, products, discounts and orders access; reads access to GA4, Looker Studio or Triple Whale, Klaviyo, Meta and Google Ads; and read-only Xero or finance reports for COGS, shipping and payment fees. You agree the first priorities with them on day one.

Yes. It's also called Online Store Manager, E-commerce Operations Manager and Digital Merchandiser. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Call us on +61 3 4421 6491, or choose Talk now on the booking form for a Microsoft Teams link straight away, any time.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Talk now is live on Teams, any time.