Skip to content
Book a demo

Hire a Dispatcher.

Loads booked, drivers assigned and tracked.

Also called: Dispatch Assistant, Truck Dispatcher, Freight Dispatcher

From AUD $4.50 an hourAUD $4.50-22.50/hr

  • Logistics
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Philippines hub, 2 to 3 hours behind Sydney
  • Month to month
What your Dispatcher gets doneSample day
  • Searches DAT One, Truckstop and similar load boards for loadsLoad sourcing & booking
  • Assigns loads and jobs to drivers and vehicles basedAssignment & scheduling
  • Runs check calls or GPS/ELD pings on a fixed cadenceTracking & check calls
  • Watches ELD dashboards for remaining drive time and plan loadsHours-of-service & compliance monitoringDoing
In your tools
  • Microsoft Excel with Copilot
  • Google Sheets with Gemini
  • ChatGPT
  • Claude

Pick the level. See the price.

AUD $9an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
A local mid-level adminAUD $31.11/hr
A tested Intermediate DispatcherAUD $9/hr
60-75% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Super and on-costs would add to the local cost.Local pay at the same level, before super and leave.

Books and assigns loads within your rate rules and negotiates with brokers.

  • Daily dispatch plan across all drivers with hours and appointments checked
  • Negotiated and confirmed loads at or above the rate floor
  • Detention and accessorial claims with timestamp evidence

1.5-3.5 years dispatching, with responsibility for a live fleet of roughly 5-15 trucks or 40-80 courier jobs a day.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management. Prices exclude GST.

What you hand to your Dispatcher

Tasks

  • Load sourcing & booking

    • Searches DAT One, Truckstop and similar load boards for loads
    • Works out the true net return of each load
    • Checks broker or shipper credit, days-to-pay and operating authority
    • Reads every rate confirmation for detention, layover, lumper

  • Assignment & scheduling

    • Assigns loads and jobs to drivers and vehicles based
    • Sends each driver a clear dispatch sheet
    • Sequences multi-stop and courier runs with route-planning tools

  • Tracking & check calls

    • Runs check calls or GPS/ELD pings on a fixed cadence
    • Warns brokers and customers of a late arrival as soon as it is likely

  • Hours-of-service & compliance monitoring

    • Watches ELD dashboards for remaining drive time and plan loads
    • Tracks expiry dates for driver licences, medical certificates

  • Exceptions & problem solving

    • Handles breakdowns, late loading, refused freight and driver no-shows
    • Documents detention and layover with timestamps

  • Documents, billing & reporting

    • Collects signed BOLs, PODs
    • Reconciles accessorial charges and driver settlement inputs
    • Publishes a weekly report of revenue per truck

Tested before you meet them

  1. Written business EnglishAll levels25 min
  2. Load economics and rate math testAll levels40 min
  3. Dispatch board simulationAll levels1.5 hrs
  4. Hours-of-service reading testAll levels30 min
  5. Broker and driver call role-playIntermediate and up25 min
  6. Document and fraud spot testAll levels25 min

One score on every profileSample shown

91%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Dispatcher is AUD $4.50 an hour, Intermediate AUD $9, Expert AUD $14 and Specialist AUD $22.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude GST.

Load sourcing & booking, assignment & scheduling, tracking & check calls and hours-of-service & compliance monitoring, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including written business English, load economics and rate math test and dispatch board simulation. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Dispatcher works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to Australia & NZ clients is in the Philippines, 2 to 3 hours behind Sydney.

Yes, where it helps. Your Dispatcher works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Dispatcher books and assigns loads within your rate rules and negotiates with brokers. An Expert Dispatcher owns revenue per truck and on-time performance for a fleet and sets lane strategy and rate targets. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Dispatcher is tested live in the tools on your job description, such as DAT One and Truckstop, before you meet them.

In week one: access granted to the TMS or dispatch board, ELD dashboard with read access first; fleet and driver roster built; and approved broker and shipper list collected. You agree the first priorities with them on day one.

Yes. It's also called Dispatch Assistant, Truck Dispatcher and Freight Dispatcher. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Call us on +61 3 4421 6491, or choose Talk now on the booking form for a Microsoft Teams link straight away, any time.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

Talk now is live on Teams, any time.