Hire a Dispatcher.
Loads booked, drivers assigned and tracked.
Also called: Dispatch Assistant, Truck Dispatcher, Freight Dispatcher
From £3.50 an hour£3.50-17/hr
- Logistics
- Works your hours
- Nigeria hub, on London time or an hour ahead
- Month to month
- Searches DAT One, Truckstop and similar load boards for loadsLoad sourcing & booking
- Assigns loads and jobs to drivers and vehicles basedAssignment & scheduling
- Runs check calls or GPS/ELD pings on a fixed cadenceTracking & check calls
- Watches ELD dashboards for remaining drive time and plan loadsHours-of-service & compliance monitoringDoing
- Microsoft Excel with Copilot
- Google Sheets with Gemini
- ChatGPT
- Claude
Pick the level. See the price.
£3.50an hour
Level 1 of 4, also called junior.Runs scheduled check calls and status updates and sends dispatch sheets prepared.
- Check-call log and updated load status board
- Driver dispatch sheets for pre-approved loads
- Billing packets with complete BOL, POD and rate confirmation
£7an hour
Level 2 of 4, also called mid-level.Books and assigns loads within your rate rules and negotiates with brokers.
- Daily dispatch plan across all drivers with hours and appointments checked
- Negotiated and confirmed loads at or above the rate floor
- Detention and accessorial claims with timestamp evidence
£10.50an hour
Level 3 of 4, also called senior.Owns revenue per truck and on-time performance for a fleet and sets lane strategy and rate targets.
- Lane and customer profitability review with recommended rate changes
- Contract or preferred-broker rate proposals
- Incident and claims files with evidence and outcomes
£17an hour
Level 4 of 4, also called lead or specialist.Designs dispatch procedures, KPIs and rate guardrails.
- Dispatch SOP library and escalation matrix
- Fleet KPI framework with targets and weekly review pack
- Broker, shipper and carrier vetting policy
Per hour, all-in: recruiting, testing and management. Prices exclude VAT.
What you hand to your Dispatcher
Tasks
Load sourcing & booking
- Searches DAT One, Truckstop and similar load boards for loads
- Works out the true net return of each load
- Checks broker or shipper credit, days-to-pay and operating authority
- Reads every rate confirmation for detention, layover, lumper
Assignment & scheduling
- Assigns loads and jobs to drivers and vehicles based
- Sends each driver a clear dispatch sheet
- Sequences multi-stop and courier runs with route-planning tools
Tracking & check calls
- Runs check calls or GPS/ELD pings on a fixed cadence
- Warns brokers and customers of a late arrival as soon as it is likely
Hours-of-service & compliance monitoring
- Watches ELD dashboards for remaining drive time and plan loads
- Tracks expiry dates for driver licences, medical certificates
Exceptions & problem solving
- Handles breakdowns, late loading, refused freight and driver no-shows
- Documents detention and layover with timestamps
Documents, billing & reporting
- Collects signed BOLs, PODs
- Reconciles accessorial charges and driver settlement inputs
- Publishes a weekly report of revenue per truck
Week one
- Access granted to the TMS or dispatch board, ELD dashboard with read access first
- Fleet and driver roster built
- Approved broker and shipper list collected
- Hours-of-service ruleset for the client's jurisdiction confirmed
Tools
Work tools
- DAT One
- Truckstop
- 123Loadboard
- Samsara
- Motive
- Geotab
- Omnitracs
- McLeod LoadMaster
- Alvys
- Tailwind TMS
- Rose Rocket
- Onfleet
- OptimoRoute
- Route4Me
- FMCSA SAFER company lookup
- Factoring company portals
- RingCentral
- Dialpad
Tested live in the tools on your job description.
AI tools
Microsoft Excel with Copilot
Google Sheets with Gemini
ChatGPT
Claude
- Your TMS or WMS
Tested in the AI features of the tools you use, including catching the AI's mistakes.
Works inside your Microsoft 365 or Google Workspace, under your admin settings.
- Microsoft 365Copilot
- Google WorkspaceGemini
AI
AI reads the paperwork and summarises the exceptions. Your Dispatcher checks the details and keeps customers updated.
Exception summaries
Delays and exceptions summarised each morning, checked against the tracking data.
Document data extraction
Invoices, bills of lading and packing lists read by AI, then checked against the original.
Stock and demand reports
Excel with Copilot or Sheets with Gemini to build and check the weekly numbers.
Customer updates
Clear delay and delivery updates drafted and sent by your Dispatcher.
Our rule: business-grade AI only, never free or personal accounts.
Prefer no AI on a task? Tell your Dispatcher and they won't use it.See AI & automation roles
Tested before you meet them
- Written business EnglishAll levels25 min
- Load economics and rate math testAll levels40 min
- Dispatch board simulationAll levels1.5 hrs
- Hours-of-service reading testAll levels30 min
- Broker and driver call role-playIntermediate and up25 min
- Document and fraud spot testAll levels25 min
Sample shown
91%
- Skills tested: A skills test for the role, marked by a senior
- English and comms: written English tested, spoken English checked on a call
- ID, work history and references: photo ID, past roles and two referees
From booked call to day one
Step 1: Book a demo
Tell us the role, your hours and your tools.
Step 2: Meet your shortlist
Their level and hourly price, tested before you meet.
Step 3: Pick your person
Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.
Step 4: They start work
In your tools, within 12 to 48 hours of a successful interview.
Questions answered
An Intern Dispatcher is £3.50 an hour, Intermediate £7, Expert £10.50 and Specialist £17, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude VAT.
Load sourcing & booking, assignment & scheduling, tracking & check calls and hours-of-service & compliance monitoring, run to your priorities. You choose what they own first.
Six practical tests, marked by a senior, including written business English, load economics and rate math test and dispatch board simulation. You see the score before you meet.
Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.
Meet the people who fit your work.
A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.