Offshore staff in Philadelphia.

Philadelphia is a city in Pennsylvania. It keeps Eastern Time (EST or EDT), which is UTC−5 or UTC−4. Philadelphia changes its clocks for daylight saving, so the overlap with some of our hubs moves by an hour for part of the year.

Claims, eligibility checks, prior authorizations and scheduling. A Medical Billing Specialist or Insurance Verification Specialist works in your practice system on your hours. Tell us the system and any access rules on your demo.

Yes. A Paralegal prepares document review and filings, and an Insurance Services Assistant handles quotes, renewals and certificates. Your licensed staff keep the advice and decisions.

A Research Assistant gathers literature and tidies notes, and an Administrative Assistant handles scheduling and records. Your researchers keep the analysis.

A Transaction Coordinator or Property Management Assistant tracks contracts, deadlines and tenant messages in your software.

You set the hours. The Colombia hub shares 7-8 hours of a Philadelphia 9-to-5, and we match people who can start earlier to verify benefits before the first appointment.

Patient care, licensed advice and decisions about the claim. A Seat prepares the files and does the follow-up around them.

A Research Assistant, Data Analyst or Technical Writer can organize sources, clean data and draft documents from your notes. Your scientists keep the analysis and the sign-off.

A local admin in the US costs US$16 an hour at entry level, up to US$45.38 for a senior executive assistant, before benefits and payroll taxes. A local mid-level admin costs US$22.86 an hour; an Intermediate admin Seat is US$9 an hour, all-in. (BLS OEWS pay for admin assistants and executive assistants, May 2025. National figures for the US, not Philadelphia wages.)

An Administrative Assistant handles scheduling, records and email, and a Scheduling Coordinator can manage appointments and events.

Open enrollment in the autumn, the start of the academic year and tax season each bring paperwork peaks. A Seat can pre-check forms and chase missing information ahead of them.

Week one is your practice system, payer rules and a short list of repeat tasks. The person then works the queue daily, and a weekly report shows denials and open items.

List your practice-management or case software, billing system and document store. We match people who have worked in similar systems, and your data access rules are agreed before they start.

A Medical Billing Specialist is often followed by an Insurance Verification Specialist. Law firms add a Legal Assistant after a Paralegal, and insurers add a Customer Service Representative.

The demo is 15 minutes on Teams. The booking page shows free times in your own time zone, which it reads from your browser, and this page lists the next free times in Philadelphia time.

Any time, day or night. Demo calls run 24 hours a day, 7 days a week, and the booking page shows free times in your own time zone. Talk now, an instant Teams call, is open 24 hours a day, 7 days a week too.

Melbourne is 14-16 hours ahead of Philadelphia. Our head office is there, and your person works on your Philadelphia hours, not ours.

Seats start at US$4 an hour, all-in, full time (38 hours a week). The four levels run up to US$35 an hour for a Specialist. You see the hourly price before you meet anyone.

No. We're a remote team that works on your hours, and every call and demo is on Teams. Our head office is in Melbourne.

We do. We hire your person and supply them to you under our services agreement, so you are not their employer and there is no payroll on your side. You direct the work and you own what they make.