Offshore staff in Salt Lake City.

Salt Lake City is the capital of Utah. It keeps Mountain Time (MST or MDT), which is UTC−7 or UTC−6. Salt Lake City changes its clocks for daylight saving, so the overlap with some of our hubs moves by an hour for part of the year.

Support tickets, onboarding, testing and reporting. A Customer Success Manager or QA Tester works in your tools and reports to whoever runs the team.

A Product Listing Specialist keeps the catalog consistent, an E-commerce Assistant handles orders and returns, and a Social Media Manager keeps channels active through the seasons.

A Medical Billing Specialist, Medical Coder or Medical Receptionist handles claims, coding and scheduling in your practice system. Tell us the system and any access rules on your demo.

An Accounts Payable Specialist, Accounts Receivable Specialist or Financial Analyst works in your accounting software on your hours.

Yes. Salt Lake City changes its clocks, so the overlap with some hubs moves by an hour for part of the year. The hub table above shows both January and July.

Product and engineering decisions, patient care and on-mountain operations. A Seat takes the tickets, billing and orders around them.

A Customer Service Representative, Mortgage Processor or Financial Analyst works to your procedures. Your licensed staff keep the advice and decisions.

A local admin in the US costs US$16 an hour at entry level, up to US$45.38 for a senior executive assistant, before benefits and payroll taxes. A local mid-level admin costs US$22.86 an hour; an Intermediate admin Seat is US$9 an hour, all-in. (BLS OEWS pay for admin assistants and executive assistants, May 2025. National figures for the US, not Salt Lake City wages.)

A Virtual Receptionist, Customer Service Representative or Social Media Manager answers inquiries and keeps content going through the season. Your team looks after guests on the mountain.

The ski season runs from late autumn to spring, and software releases follow their own calendar. A Seat can take messages, orders and tickets in those windows.

Week one is access to your helpdesk, CRM and onboarding playbook. The person then works a normal share of the queue, and a weekly review shows response times and open items.

List your helpdesk, CRM, shop platform and repository host, for example Zendesk, HubSpot, Shopify or GitHub. We match people who already work in them.

A Customer Success Manager is often followed by a QA Tester or a Front-End Developer. Outdoor brands add an E-commerce Assistant after a Product Listing Specialist, and clinics add a Medical Billing Specialist.

The demo is 15 minutes on Teams. The booking page shows free times in your own time zone, which it reads from your browser, and this page lists the next free times in Salt Lake City time.

Any time, day or night. Demo calls run 24 hours a day, 7 days a week, and the booking page shows free times in your own time zone. Talk now, an instant Teams call, is open 24 hours a day, 7 days a week too.

Melbourne is 16-18 hours ahead of Salt Lake City. Our head office is there, and your person works on your Salt Lake City hours, not ours.

Seats start at US$4 an hour, all-in, full time (38 hours a week). The four levels run up to US$35 an hour for a Specialist. You see the hourly price before you meet anyone.

No. We're a remote team that works on your hours, and every call and demo is on Teams. Our head office is in Melbourne.

We do. We hire your person and supply them to you under our services agreement, so you are not their employer and there is no payroll on your side. You direct the work and you own what they make.