IT Support, done by a tested person.
Logins sorted, laptops set up and IT tickets fixed, so your team keeps working.
Intern to Specialist, all-in, month to month
- Working within 12 to 48 hours of a successful interview
- Month to month
- Free replacement
- Works in the AI tools you already use
- IT Helpdesk TechnicianIntern to Specialist
- Systems AdministratorIntern to Specialist
- Technical Virtual AssistantIntern to Specialist
- Cybersecurity AnalystIntern to Specialist
- Microsoft 365
- Google Workspace
- Jira
- Slack
- Teams
- Notion
- Asana
- HubSpot
Pick the role. We'll show you the people.
IT Helpdesk Technician
Tickets, accounts and devices, sorted.
Jira · Microsoft 365
- Categorizes and prioritizes new tickets
- Resets passwords, unlock accounts
- Enrolls and prepares laptops and phones
Intern to SpecialistSystems Administrator
Users, devices, servers and backups, managed.
Microsoft 365 · Google Workspace
- Maintains hybrid identity where it exists
- Manages Apple devices in Jamf or Intune
- Patches servers and workstations on a schedule
Intern to SpecialistTechnical Virtual Assistant
They run your SaaS admin, websites, DNS and integrations.
Google Workspace · Microsoft 365
- Adds, changes and removes users and licenses
- Makes content and layout updates
- Builds and maintains Zapier
Intern to SpecialistCybersecurity Analyst
Alerts triaged, vulnerabilities tracked, evidence kept.
Microsoft 365 · Jira
- Works the alert queue
- Contains confirmed threats
- Runs and reviews scans
Intern to Specialist
How they use AI in your work
AI speeds up triage, scripts and knowledge articles. Your person tests every change before it touches your systems.
Ticket triage and first replies
AI sorts and drafts first responses. Your person checks and resolves.
Scripts with AI help
PowerShell or Bash drafted with AI, then tested in a sandbox before production.
Knowledge articles
Resolved tickets turned into how-to articles, checked step by step.
Copilot and Gemini administration
Licenses, data access, sensitivity labels and AI settings in Microsoft 365 and the Google Admin console, set to your policy.
What always stays with a person
- Changes to live systems
- Access grants and permissions
- Security incidents
- Backups and recovery
Pick the level. See the price.
All-in hourly prices. Full time is 38 hours a week.
What changed for two firms that switched
Results from two clients, before and after.
A marketing firm, around the clock
24/7team, for the same spend
3-5x the capacity of their local team, and faster turnaround.
An accounting firm, business hours
Up to 60%less cost, same roles
The same work in business hours, at a far better margin.
A marketing firm
2xthe client capacity
From 22 clients a month to 50+. Room for 28 more, every month.
What buyers ask before they book
From US$7.50/hr, all-in, across four levels: Intern to Specialist. Full time is 38 hours a week. You see the hourly price before you meet anyone.
Testing and leveling, recruiting and onboarding, management and quality checks and free replacement if it is not a fit.
Yes, where it helps. They use AI for first drafts and routine work, check every output, and follow your AI policy. Where a role's skills test includes an AI task, its page says so. You can ask for no AI on any task.
You direct the work day to day. We handle recruiting, equipment and quality checks.
Meet the people who fit your work.
A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.