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Hire a Technical Virtual Assistant.

They run your SaaS admin, websites, DNS and integrations.

Also called: Tech Virtual Assistant, SaaS Tools Administrator, Tech Ops Assistant

From US$7.50 an hourUS$7.50-33/hr

  • Startups
  • Agencies
  • Coaches & info products
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Colombia hub, on New York time or an hour behind
  • Month to month
What your Technical Virtual Assistant gets doneSample day
  • Adds, changes and removes users and licensesSaaS administration and provisioning
  • Makes content and layout updates in WordPress, Webflow, SquarespaceWebsite and CMS maintenance
  • Manages domains at the registrarDomains, DNS and email
  • Builds and maintains ZapierIntegrations and automationDoing
In your tools
  • Google Workspace Admin console
  • Microsoft 365 admin center
  • Slack
  • Notion
  • Asana
  • ClickUp

Pick the level. See the price.

US$12.50an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
Even a local mid-level admin costsUS$22.86/hr
A tested Intermediate Technical Virtual AssistantUS$12.50/hr
At least 45% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Benefits and payroll taxes would add to the local cost.

Owns tool administration and routine website care and sets up DNS and email authentication.

  • Tool administration with access matrix
  • Multi-step automations with monitoring
  • DNS and email authentication setup

2-3 years supporting business tools for a startup, agency or small firm.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management.

What you hand to your Technical Virtual Assistant

Tasks

  • SaaS administration and provisioning

    • Adds, changes and removes users and licenses
    • Enforces two-factor authentication, sensible permission levels
    • Maintains a live inventory of every tool

  • Website and CMS maintenance

    • Makes content and layout updates in WordPress, Webflow, Squarespace
    • Runs plugin, theme and core updates safely with a backup first
    • Installs and tests tracking through Google Tag Manager, Google Analytics 4

  • Domains, DNS and email

    • Manages domains at the registrar
    • Sets up and checks SPF, DKIM and DMARC, business email aliases

  • Integrations and automation

    • Builds and maintains Zapier
    • Adds error alerts to every automation
    • Connects scheduling, payment and CRM tools

  • Support and documentation

    • Gives first-line help to team members
    • Records SOPs and Loom walkthroughs for recurring tasks

Tested before you meet them

  1. SaaS Provisioning PracticalAll levels40 min
  2. DNS and Email Records ExerciseAll levels30 min
  3. CMS Update Work SampleAll levels45 min
  4. No-Code Automation BuildIntermediate and up60 min
  5. Tech-Stack Documentation TaskIntermediate and up45 min
  6. Founder Support Role-playAll levels25 min

One score on every profileSample shown

88%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Technical Virtual Assistant is US$7.50 an hour, Intermediate US$12.50, Expert US$19 and Specialist US$33, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month.

Saas administration and provisioning, website and cms maintenance, domains, dns and email and integrations and automation, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including saaS Provisioning Practical, DNS and Email Records Exercise and CMS Update Work Sample. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Technical Virtual Assistant works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to United States clients is in Colombia, on New York time or an hour behind.

Yes, where it helps. Your Technical Virtual Assistant works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Technical Virtual Assistant owns tool administration and routine website care and sets up DNS and email authentication. An Expert Technical Virtual Assistant designs the tool stack and integration map and migrates data between platforms. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Technical Virtual Assistant is tested live in the tools on your job description, such as Google Workspace Admin console and Microsoft 365 admin center, before you meet them.

In week one: named admin or delegated admin access to the client's key tools; tool inventory and access matrix from the client; and access to the client's ticket or request channel and expected turnaround times. You agree the first priorities with them on day one.

Yes. It's also called Tech Virtual Assistant, SaaS Tools Administrator and Tech Ops Assistant. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Book a 15-minute demo any time, or choose Talk now on the booking form for a Microsoft Teams link straight away. You can also message us on WhatsApp on +61 485 061 086, or email hello@gethands.com.au.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

Talk now is live on Teams, any time.