Offshore staff in Charlotte.

Charlotte is a city in North Carolina. It keeps Eastern Time (EST or EDT), which is UTC−5 or UTC−4. Charlotte changes its clocks for daylight saving, so the overlap with some of our hubs moves by an hour for part of the year.

Document gathering, file checks, reconciliations and reporting. A Mortgage Processor or Financial Analyst works to your procedures while your licensed staff keep the decisions.

Yes. Developers, QA Testers and Customer Service Representatives are Seat roles. Tell us about any rules on customer data on your demo so we match the right person.

An Accounts Payable Specialist, Data Entry Specialist or Customer Service Representative handles invoices, records and inquiries in your systems.

A Transaction Coordinator or Property Management Assistant tracks contracts, deadlines and tenant messages in your software.

You set the hours. The Colombia hub shares 7-8 hours of a Charlotte 9-to-5, and we match people who can start earlier to prepare reports before the day opens.

Licensed advice, credit decisions and sign-off. A Seat prepares the file, the numbers and the follow-up around them.

A Social Media Manager, Short-Form Video Editor or Customer Service Representative can handle content and fan messages. Your team runs the events.

A local admin in the US costs US$16 an hour at entry level, up to US$45.38 for a senior executive assistant, before benefits and payroll taxes. A local mid-level admin costs US$22.86 an hour; an Intermediate admin Seat is US$9 an hour, all-in. (BLS OEWS pay for admin assistants and executive assistants, May 2025. National figures for the US, not Charlotte wages.)

A Logistics Coordinator, Dispatcher or Accounts Payable Specialist handles bookings, updates and invoices in your systems.

Quarter-end reporting, tax season and the racing calendar from late winter to autumn each bring spikes. A Seat can prepare the numbers and handle messages so your people focus on decisions.

Week one is your loan system, document checklists and approval route. The person then prepares files daily, and a weekly exceptions list shows what needs your decision.

List your loan or core system, CRM, reporting tools and document store. We match people who have worked in similar systems, and your data access rules are agreed before they start.

A Mortgage Processor is often followed by a Financial Analyst, then a Data Analyst. Small firms add a Bookkeeper, and consumer-finance teams add a Customer Service Representative.

The demo is 15 minutes on Teams. The booking page shows free times in your own time zone, which it reads from your browser, and this page lists the next free times in Charlotte time.

Any time, day or night. Demo calls run 24 hours a day, 7 days a week, and the booking page shows free times in your own time zone. Talk now, an instant Teams call, is open 24 hours a day, 7 days a week too.

Melbourne is 14-16 hours ahead of Charlotte. Our head office is there, and your person works on your Charlotte hours, not ours.

Seats start at US$4 an hour, all-in, full time (38 hours a week). The four levels run up to US$35 an hour for a Specialist. You see the hourly price before you meet anyone.

No. We're a remote team that works on your hours, and every call and demo is on Teams. Our head office is in Melbourne.

We do. We hire your person and supply them to you under our services agreement, so you are not their employer and there is no payroll on your side. You direct the work and you own what they make.