Hire a Sales Support Coordinator.
Quotes, orders and CRM updates, off your sales team.
Also called: Sales Assistant, Sales Administrator, Sales Coordinator
From US$6 an hourUS$6-27.50/hr
- Manufacturing & wholesale
- Construction
- Salesforce
- Works your hours
- Colombia hub, on New York time or an hour behind
- Month to month
- Builds quotes from price books, product specs and takeoffsQuotes & proposals
- Converts accepted quotes into sales ordersOrder processing
- Logs reps' meeting notes and activitiesCRM & follow-up
- Produces the weekly pipeline, quote and win-rate reportReporting & adminDoing
- Salesforce
- HubSpot
- Zoho CRM
- SAP Business One
- MYOB
- Xero
Pick the level. See the price.
US$6an hour
Level 1 of 4, also called junior.Builds standard quotes from price lists and templates, enters orders and updates CRM fields.
- Standard quotes
- Entered sales orders and confirmations
- CRM activity and stage updates
US$10.50an hour
Level 2 of 4, also called mid-level.Owns the quote-to-order workflow for a team: builds multi-line and non-standard quotes.
- Complex quotes and proposals
- Order changes, returns and credit requests
- Weekly pipeline and quote report
US$16.50an hour
Level 3 of 4, also called senior.Handles tenders, RFQs and project quotes and resolves order exceptions and disputes.
- Tender and RFQ submissions
- Price book and template updates
- Process maps with improvement recommendations
US$27.50an hour
Level 4 of 4, also called lead or specialist.Leads the sales support team: sets SLAs, allocates work and owns the handoffs.
- Sales support SLA framework
- Team workload and turnaround dashboard
- SOP library for quoting and orders
Per hour, all-in: recruiting, testing and management.
What you hand to your Sales Support Coordinator
Tasks
Quotes & proposals
- Builds quotes from price books, product specs and takeoffs
- Prepares proposals and tender responses from approved templates
- Checks every quote against margin and discount rules
- Sends and tracks quotes, and follows up on unsigned quotes
Order processing
- Converts accepted quotes into sales orders
- Confirms stock, lead times and delivery dates
- Processes order changes, cancellations
- Books jobs or site visits
CRM & follow-up
- Logs reps' meeting notes and activities
- Sends follow-up emails and reminders on reps' behalf
- Manages rep calendars
- Keeps contact, company and product data clean
Reporting & admin
- Produces the weekly pipeline, quote and win-rate report
- Maintains price lists, product catalogs and quote templates
- Prepares commission and sales-activity data for month-end
Week one
- Slack access and access to the shared sales inbox
- CRM seat with permission to edit deals
- ERP or accounting user with order-entry rights and finance permissions restricted
- Prices books, discount and approval matrix, quote and proposal templates
Tools
Work tools
Salesforce
HubSpot
- Pipedrive
Zoho CRM
- NetSuite
SAP Business One
MYOB
Xero
QuickBooks Online
- Cin7
- Unleashed
- simPRO
- ServiceTitan
- Jobber
- Buildxact
- PandaDoc
- Proposify
DocuSign
Tested live in the tools on your job description.
AI tools
HubSpot AI
Salesforce
- GoHighLevel AI
- Clay
- Apollo
Perplexity
ChatGPT
Claude
Microsoft 365 Copilot
Google Workspace with Gemini
Zapier
Make
Tested in the AI features of the tools you use, including catching the AI's mistakes.
Works inside your Microsoft 365 or Google Workspace, under your admin settings.
- Microsoft 365Copilot
- Google WorkspaceGemini
AI
AI does the research and the first drafts. Your Sales Support Coordinator spends the time saved on conversations, and checks every fact before it reaches a prospect.
Account research before every call
Perplexity, ChatGPT or Claude plus LinkedIn give a five-line brief on each prospect, with each fact checked at the source.
Personal first lines and follow-ups
AI drafts from your approved templates. Your Sales Support Coordinator edits every message. No bulk AI blasts.
Call notes into the CRM
Call recordings become notes, fields and next steps in HubSpot, Salesforce or GoHighLevel, checked before saving.
List building and enrichment
Clay, Apollo or Sales Navigator with AI research columns. Your Sales Support Coordinator checks each record before it's used.
Practice before live calls
Objection and script role-plays with an AI partner, so the first live call isn't the first rehearsal.
Our rule: business-grade AI only, never free or personal accounts.
Prefer no AI on a task? Tell your Sales Support Coordinator and they won't use it.See AI & automation roles
Tested before you meet them
- Quote build work sampleAll levels45 min
- Order entry speed and accuracy testAll levels20 min
- CRM update and reporting tool testAll levels30 min
- Customer and internal email testAll levels25 min
- Sales data analysis testIntermediate and up40 min
- Quote-to-order process improvement caseExpert and Specialist60 min
Sample shown
89%
- Skills tested: A skills test for the role, marked by a senior
- English and comms: written English tested, spoken English checked on a call
- ID, work history and references: photo ID, past roles and two referees
From booked call to day one
Step 1: Book a demo
Tell us the role, your hours and your tools.
Step 2: Meet your shortlist
Their level and hourly price, tested before you meet.
Step 3: Pick your person
Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.
Step 4: They start work
In your tools, within 12 to 48 hours of a successful interview.
Questions answered
An Intern Sales Support Coordinator is US$6 an hour, Intermediate US$10.50, Expert US$16.50 and Specialist US$27.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month.
Quotes & proposals, order processing, crm & follow-up and reporting & admin, run to your priorities. You choose what they own first.
Six practical tests, marked by a senior, including quote build work sample, order entry speed and accuracy test and CRM update and reporting tool test. You see the score before you meet.
Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.
Meet the people who fit your work.
A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.