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Hire an E-commerce Assistant.

Products, promotions and orders, kept up to date.

Also called: Ecommerce Assistant, Ecommerce Virtual Assistant, E-commerce Specialist

From US$6 an hourUS$6-27.50/hr

  • E-commerce
  • Shopify
  • WooCommerce
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Colombia hub, on New York time or an hour behind
  • Month to month
What your E-commerce Assistant gets doneSample day
  • Creates and updates product listings from supplier data or client briefsCatalog and product data
  • Sets up discount codes, automatic discounts, buy-X-get-Y offersPromotions and merchandising
  • Monitors the order queue daily, review orders flagged as fraud risksOrders and fulfillment
  • Reconciles stock levels against supplier feedsSupplier and inventory managementDoing
In your tools
  • Shopify
  • WordPress
  • Google Sheets
  • Microsoft Excel
  • Google Workspace
  • Canva

Pick the level. See the price.

US$10.50an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
Even a local mid-level admin costsUS$22.86/hr
A tested Intermediate E-commerce AssistantUS$10.50/hr
At least 54% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Benefits and payroll taxes would add to the local cost.

Owns the whole catalog and carries out the promotions calendar.

  • Bulk catalog and price updates
  • Launch-ready sale setup with a completed QA checklist
  • Weekly stock and sales report

1-3 years running store operations on Shopify or WooCommerce.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management.

What you hand to your E-commerce Assistant

Tasks

  • Catalog and product data

    • Creates and updates product listings from supplier data or client briefs
    • Bulk imports, exports and edits products
    • Builds and maintains manual and automated collections, product tags
    • Writes product titles, meta titles, meta descriptions and URL handles

  • Promotions and merchandising

    • Sets up discount codes, automatic discounts, buy-X-get-Y offers
    • Schedules and Qas sale launches
    • Updates homepage banners, announcement bars and navigation menus

  • Orders and fulfillment

    • Monitors the order queue daily, review orders flagged as fraud risks
    • Pushes orders to suppliers, 3PLs or dropship apps
    • Processes returns, exchanges and refunds under your store's returns policy

  • Supplier and inventory management

    • Reconciles stock levels against supplier feeds
    • Chases suppliers for ETAs, backorders, missing tracking
    • Keeps supplier price lists up to date

  • Store hygiene and reporting

    • Runs a weekly store audit covering broken links, missing images
    • Compiles a weekly sales, top-seller and stock report
    • Covers order-status tickets in Gorgias or Zendesk

Tested before you meet them

  1. Written English and instruction followingAll levels25 min
  2. Shopify admin practicalAll levels45 min
  3. Supplier data to CSV importAll levels40 min
  4. Product listing work sampleAll levels45 min
  5. Sale-day incident role-playIntermediate and up30 min
  6. Catalog structure and automation designExpert and Specialist60 min

One score on every profileSample shown

87%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern E-commerce Assistant is US$6 an hour, Intermediate US$10.50, Expert US$16.50 and Specialist US$27.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month.

Catalog and product data, promotions and merchandising, orders and fulfillment and supplier and inventory management, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including written English and instruction following, shopify admin practical and supplier data to CSV import. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your E-commerce Assistant works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to United States clients is in Colombia, on New York time or an hour behind.

Yes, where it helps. Your E-commerce Assistant works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate E-commerce Assistant owns the whole catalog and carries out the promotions calendar. An Expert E-commerce Assistant redesigns catalog structure and builds Shopify Flow automations. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every E-commerce Assistant is tested live in the tools on your job description, such as Shopify and WooCommerce, before you meet them.

In week one: access to dropship or fulfillment apps, 3PL portals and the supplier contact sheet; slack channels joined, overlap hours agreed; and promotions calendar for the next 30 days loaded into Asana or Trello. You agree the first priorities with them on day one.

Yes. It's also called Ecommerce Assistant, Ecommerce Virtual Assistant and E-commerce Specialist. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Book a 15-minute demo any time, or choose Talk now on the booking form for a Microsoft Teams link straight away. You can also message us on WhatsApp on +61 485 061 086, or email hello@gethands.com.au.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

Talk now is live on Teams, any time.