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Hire an Operations Coordinator.

SOPs, suppliers, rosters and reports, kept moving.

Also called: Operations Associate, Operations Assistant, Operations Manager

From US$6 an hourUS$6-27.50/hr

  • E-commerce
  • Nonprofit
  • Professional services
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Colombia hub, on New York time or an hour behind
  • Month to month
What your Operations Coordinator gets doneSample day
  • Maintains the SOP library in Notion, Trainual, Process StreetProcess & SOPs
  • Raises purchase orders, confirms delivery datesVendor & supplier coordination
  • Compiles the weekly operations reportInternal reporting
  • Builds and publishes rosters in DeputyRostering & staffingDoing
In your tools
  • Google Workspace
  • Microsoft 365
  • Slack
  • Microsoft Teams
  • Asana
  • ClickUp

Pick the level. See the price.

US$10.50an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
Even a local mid-level admin costsUS$22.86/hr
A tested Intermediate Operations CoordinatorUS$10.50/hr
At least 54% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Benefits and payroll taxes would add to the local cost.

Owns a workflow end-to-end, writes and updates SOPs and resolves routine exceptions.

  • Weekly operations report with commentary
  • New and updated SOPs
  • Vendor register and PO tracker

2-4 years in operations coordination, owning at least one workflow.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management.

What you hand to your Operations Coordinator

Tasks

  • Process & SOPs

    • Maintains the SOP library in Notion, Trainual, Process Street
    • Documents new processes from Loom walkthroughs as step-by-step SOPs
    • Runs adherence checklists

  • Vendor & supplier coordination

    • Raises purchase orders, confirms delivery dates
    • Collects and compares quotes
    • Logs supplier issues and follows them through to credit or resolution

  • Internal reporting

    • Compiles the weekly operations report
    • Maintains KPI dashboards in Google Sheets, Excel or Looker Studio
    • Reconciles data inconsistencies between systems and note the causes

  • Rostering & staffing

    • Builds and publishes rosters in Deputy
    • Fills shift gaps from sick calls and leave
    • Checks timesheets and leave records before the payroll handoff

  • Volunteer coordination

    • Recruits, schedules and briefs volunteers
    • Tracks volunteer hours and sends recognition and reminder communications

  • Internal admin & coordination

    • Triages the operations inbox and request queue
    • Runs staff onboarding and offboarding checklists
    • Tracks leadership action items

Tested before you meet them

  1. Inbox triage and written repliesAll levels30 min
  2. Spreadsheet reporting testIntern to Expert45 min
  3. SOP from a LoomAll levels45 min
  4. Data entry speed and accuracyIntern and Intermediate15 min
  5. Supplier or roster crisis role-playIntermediate and up25 min
  6. Operations improvement caseExpert and Specialist60 min

One score on every profileSample shown

85%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Operations Coordinator is US$6 an hour, Intermediate US$10.50, Expert US$16.50 and Specialist US$27.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month.

Process & sops, vendor & supplier coordination, internal reporting and rostering & staffing, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including inbox triage and written replies, spreadsheet reporting test and SOP from a Loom. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Operations Coordinator works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to United States clients is in Colombia, on New York time or an hour behind.

Yes, where it helps. Your Operations Coordinator works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Operations Coordinator owns a workflow end-to-end, writes and updates SOPs and resolves routine exceptions. An Expert Operations Coordinator owns operational outcomes across several workflows. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Operations Coordinator is tested live in the tools on your job description, such as Google Workspace and Microsoft 365, before you meet them.

In week one: accounts created and tested; scoped access to finance and commerce systems set at the minimum needed; and recurring task list handed over with frequencies and owners. You agree the first priorities with them on day one.

Yes. It's also called Operations Associate, Operations Assistant and Operations Manager. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Book a 15-minute demo any time, or choose Talk now on the booking form for a Microsoft Teams link straight away. You can also message us on WhatsApp on +61 485 061 086, or email hello@gethands.com.au.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

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