Offshore staff in Birmingham.

Birmingham is a city in the West Midlands. It keeps UK time (GMT or BST), which is UTC+0 or UTC+1. Birmingham changes its clocks for daylight saving, so the overlap with some of our hubs moves by an hour for part of the year.

Purchasing admin, accounts payable, order entry and shipment tracking. A Procurement Specialist or Logistics Coordinator works inside your ERP or spreadsheets on your hours.

A Seat works in whatever your office staff use: ERP, CRM, email, spreadsheets and shared drives. Tell us the system on your demo so we match people who already know it.

Yes. Legal Assistant, Paralegal, Bookkeeper and Accounting Practice Assistant are Seat roles, tested and levelled. Your qualified staff review and sign off, as they do today.

Yes. An Administrative Assistant or Lead Generation Specialist can chase enquiries, book meetings and update your CRM while your sales team is back on the road.

One Seat can work across sites through the same inbox, shared drive and ticket queue. Agree the priorities on your demo and the person works to them.

Anything physical: quality checks, goods in and out, and equipment. A Seat takes the paperwork and tracking that surround them.

Yes. A Customer Service Representative or Administrative Assistant can work the shared inbox with rules you write: what to answer, what to forward and what to flag. You see the same inbox they do.

A local admin in the UK costs £12.71 an hour at entry level, up to £25.52 for a senior office manager, before on-costs. A local mid-level admin costs £16 an hour; an Intermediate admin Seat is £7 an hour, all-in. (National Living Wage and ONS ASHE pay for administrative occupations and office managers (upper quartile), Apr 2026 and 2025. National figures for the UK, not Birmingham wages.)

Most start with a Logistics Coordinator or an Accounts Payable Specialist, because both remove daily chasing. A Procurement Specialist usually comes next when supplier admin grows.

Exhibition seasons, year-end stock counts and pre-holiday order rushes create bursts of admin. A Seat can clear the quotes and confirmations while your own team is on the stand or the floor.

Week one is access to your ERP or sheets and a list of the daily chases. After that the person works that list each morning and sends a short end-of-day note of what is open.

List your ERP or stock system, your accounts package, your shared inbox and any spreadsheet that holds the real data. Older or bespoke systems are fine; tell us what they are and we look for someone who has used something similar.

After a Logistics Coordinator, the next hire is often an Accounts Payable Specialist, then a Sales Support Coordinator once quote turnaround becomes the bottleneck.

The demo is 15 minutes on Teams. The booking page shows free times in your own time zone, which it reads from your browser, and this page lists the next free times in Birmingham time.

Any time, day or night. Demo calls run 24 hours a day, 7 days a week, and the booking page shows free times in your own time zone. Talk now, an instant Teams call, is open 24 hours a day, 7 days a week too.

Melbourne is 9-11 hours ahead of Birmingham. Our head office is there, and your person works on your Birmingham hours, not ours.

Seats start at £3 an hour, all-in, full time (38 hours a week). The four levels run up to £26.50 an hour for a Specialist. Prices exclude VAT. You see the hourly price before you meet anyone.

No. Prices exclude VAT, and you pay in GBP. Your invoice shows any tax that applies.

No. We're a remote team that works on your hours, and every call and demo is on Teams. Our head office is in Melbourne.

We do. We hire your person and supply them to you under our services agreement, so you are not their employer and there is no payroll on your side. You direct the work and you own what they make.