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Hire a Freight Brokerage Coordinator.

Carriers vetted, loads covered and paperwork done.

Also called: Carrier Sales Representative, Load Coordinator, Carrier Onboarding Specialist

From US$4.50 an hourUS$4.50-22.50/hr

  • Logistics
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Colombia hub, on New York time or an hour behind
  • Month to month
What your Freight Brokerage Coordinator gets doneSample day
  • Processes carrier packets in MyCarrierPackets, Highway or RMISCarrier onboarding & vetting
  • Builds load records in the TMS from customer tenders, EDI or emailLoad posting & coverage
  • Issues rate confirmations with accurate rate, accessorial termsRate confirmations & carrier dispatch
  • Monitors in-transit loads through check calls and tracking toolsTracking & exception handlingDoing
In your tools
  • QuickBooks
  • Microsoft Excel with Copilot
  • Google Sheets with Gemini
  • ChatGPT
  • Claude

Pick the level. See the price.

US$9an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
A local mid-level adminUS$22.86/hr
A tested Intermediate Freight Brokerage CoordinatorUS$9/hr
60-75% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Benefits and payroll taxes would add to the local cost.Local pay at the same level, before benefits and payroll taxes and leave.

Owns carrier onboarding from packet to approval and covers standard dry van and reefer loads.

  • Approved carrier records with vetting notes
  • Covered loads at or above target margin
  • Signed rate confirmations for every load before pickup

1.5-3.5 years in a freight brokerage desk role, with live experience covering loads and issuing rate confirmations.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management.

What you hand to your Freight Brokerage Coordinator

Tasks

  • Carrier onboarding & vetting

    • Processes carrier packets in MyCarrierPackets, Highway or RMIS
    • Checks safety ratings, out-of-service rates and complaint history
    • Screens for identity theft, chameleon carriers and altered contact
    • Keeps the approved carrier database current

  • Load posting & coverage

    • Builds load records in the TMS from customer tenders, EDI or email
    • Posts loads to DAT, Truckstop and the internal carrier network
    • Negotiates carrier rates within the target buy rate

  • Rate confirmations & carrier dispatch

    • Issues rate confirmations with accurate rate, accessorial terms
    • Verifies the driver and truck assigned through call-back to the number

  • Tracking & exception handling

    • Monitors in-transit loads through check calls and tracking tools
    • Escalates late or at-risk loads early

  • Documents, billing & audit

    • Collects signed BOLs and PODs
    • Issues customer invoices with correct backup, process detention
    • Handles notices of assignment and quick-pay requests

  • Reporting & customer service

    • Publishes a daily coverage report and a weekly lane
    • Keeps customer routing-guide requirements

Tested before you meet them

  1. Written business EnglishAll levels25 min
  2. Carrier vetting work sampleAll levels60 min
  3. Margin and rate math testAll levels35 min
  4. Load coverage simulationAll levels60 min
  5. Rate confirmation and billing auditAll levels45 min
  6. Carrier and customer call role-playIntermediate and up30 min

One score on every profileSample shown

91%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Freight Brokerage Coordinator is US$4.50 an hour, Intermediate US$9, Expert US$14 and Specialist US$22.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month.

Carrier onboarding & vetting, load posting & coverage, rate confirmations & carrier dispatch and tracking & exception handling, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including written business English, carrier vetting work sample and margin and rate math test. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Freight Brokerage Coordinator works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to United States clients is in Colombia, on New York time or an hour behind.

Yes, where it helps. Your Freight Brokerage Coordinator works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Freight Brokerage Coordinator owns carrier onboarding from packet to approval and covers standard dry van and reefer loads. An Expert Freight Brokerage Coordinator owns coverage and margin for key customer accounts and negotiates rates and terms with core carriers. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Freight Brokerage Coordinator is tested live in the tools on your job description, such as McLeod PowerBroker and Aljex, before you meet them.

In week one: customer routing guides, special requirements and key contacts gathered; approved carrier list imported or reviewed; and fraud control rules agreed. You agree the first priorities with them on day one.

Yes. It's also called Carrier Sales Representative, Load Coordinator and Carrier Onboarding Specialist. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Book a 15-minute demo any time, or choose Talk now on the booking form for a Microsoft Teams link straight away. You can also message us on WhatsApp on +61 485 061 086, or email hello@gethands.com.au.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

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