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Hire a Community Manager.

Members welcomed, engaged and kept coming back.

Also called: Audience & Community Manager, Online Community Manager, Discord Community Manager

From US$6 an hourUS$6-27.50/hr

  • Coaches & info products
  • Media & creators
  • SaaS & tech
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Colombia hub, on New York time or an hour behind
  • Month to month
What your Community Manager gets doneSample day
  • Welcomes every new member within 24 hoursMember onboarding
  • Publishes daily and weekly prompts, challenges, wins threadsEngagement programming
  • Enforces community guidelinesModeration and support
  • Flags at-risk members and runs personal re-engagement outreachRetentionDoing
In your tools
  • Discord
  • Facebook Groups
  • Slack
  • Discourse
  • Zoom
  • Stripe

Pick the level. See the price.

US$10.50an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
Even a local mid-level admin costsUS$22.86/hr
A tested Intermediate Community ManagerUS$10.50/hr
At least 54% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Benefits and payroll taxes would add to the local cost.

Owns daily community operations end to end with light review.

  • Monthly engagement calendar
  • Onboarding sequence and orientation thread
  • Weekly event run-of-show and recap

18 months to 3 years running an active online community.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management.

What you hand to your Community Manager

Tasks

  • Member onboarding

    • Welcomes every new member within 24 hours
    • Runs onboarding DM sequences, orientation threads and new-member calls

  • Engagement programming

    • Publishes daily and weekly prompts, challenges, wins threads
    • Plans and hosts live events, AMAs and co-working sessions
    • Engages with brand social comments and user-generated content

  • Moderation and support

    • Enforces community guidelines
    • Answers member questions and triages billing, access
    • Maintains the FAQ, resource library and pinned guides

  • Retention

    • Flags at-risk members and runs personal re-engagement outreach
    • Runs exit surveys and partners with marketing

  • Insights and reporting

    • Reports weekly on active members, posts, event attendance
    • Collects testimonials, wins and case studies

  • Platform operations

    • Manages roles, channels and permissions
    • Maintains automations linking payments to member access

Tested before you meet them

  1. Tone and member response testAll levels40 min
  2. Moderation judgment testAll levels20 min
  3. Community platform practicalIntern to Expert45 min
  4. Engagement and retention planIntermediate and up2.5 hrs
  5. Live hosting and conflict role-playIntermediate and up30 min
  6. Community portfolio reviewExpert and Specialist30 min

One score on every profileSample shown

85%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Community Manager is US$6 an hour, Intermediate US$10.50, Expert US$16.50 and Specialist US$27.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month.

Member onboarding, engagement programming, moderation and support and retention, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including tone and member response test, moderation judgment test and community platform practical. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Community Manager works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to United States clients is in Colombia, on New York time or an hour behind.

Yes, where it helps. Your Community Manager works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Community Manager owns daily community operations end to end with light review. An Expert Community Manager owns activation and retention outcomes. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Community Manager is tested live in the tools on your job description, such as Skool and Circle, before you meet them.

In week one: admin or moderator role granted on Skool, Circle, Discord or the relevant platform; community guidelines, tone-of-voice guide and brand kit handed over; and FAQ, resource library and pinned guides reviewed and gaps listed. You agree the first priorities with them on day one.

Yes. It's also called Audience & Community Manager, Online Community Manager and Discord Community Manager. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Book a 15-minute demo any time, or choose Talk now on the booking form for a Microsoft Teams link straight away. You can also message us on WhatsApp on +61 485 061 086, or email hello@gethands.com.au.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

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