Skip to content
Book a demo

Hire a Trades Office Administrator.

They run your bookings, quotes, invoices and job schedules.

Also called: Tradie Virtual Assistant, Field Service Coordinator, Home Services Office Manager

From £4.50 an hour£4.50-20.50/hr

  • Construction
  • Trades & home services
  • Solar & renewables
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Nigeria hub, on London time or an hour ahead
  • Month to month
What your Trades Office Administrator gets doneSample day
  • Answers or returns calls, texts, web forms and lead-platform enquiriesEnquiries and bookings
  • Builds daily and weekly schedulesScheduling and dispatch
  • Prepares and sends quotes from price lists and technician notesQuoting, invoicing and payments
  • Orders materials and partsSupplies and complianceDoing
In your tools
  • Xero
  • QuickBooks Online
  • MYOB
  • Stripe
  • Square
  • Google Workspace

Pick the level. See the price.

£8an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
Even a local mid-level admin costs£16/hr
A tested Intermediate Trades Office Administrator£8/hr
At least 50% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Employer National Insurance, pension and on-costs would add to the local cost.

Owns daily scheduling, dispatches for a small crew and prepares quotes and invoices.

  • Daily and weekly schedules for a crew
  • Quotes prepared from technician notes
  • Invoicing and payment reconciliation

3-5 years running the office for a trade or home-services business.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management. Prices exclude VAT.

What you hand to your Trades Office Administrator

Tasks

  • Enquiries and bookings

    • Answers or returns calls, texts, web forms and lead-platform enquiries
    • Captures job details, photos, access instructions
    • Confirms bookings, sends reminders and arrival windows

  • Scheduling and dispatch

    • Builds daily and weekly schedules
    • Dispatches jobs to technicians' phones
    • Sends ETA and delay messages to customers

  • Quoting, invoicing and payments

    • Prepares and sends quotes from price lists and technician notes
    • Raises invoices when work is completed
    • Prepares progress claims for larger jobs and job cost summaries

  • Supplies and compliance

    • Orders materials and parts
    • Prepares and files compliance paperwork
    • Keeps licence, insurance and vehicle records current

  • Customer care and reporting

    • Sends review requests, responds to reviews
    • Runs maintenance-plan renewals, seasonal reminders
    • Produces weekly reports on jobs booked and completed, quote conversion

Tested before you meet them

  1. Live call and booking simulationAll levels25 min
  2. Dispatch and scheduling exerciseAll levels45 min
  3. Quote-to-invoice work sampleAll levels45 min
  4. Admin accuracy drillAll levels30 min
  5. Customer message writing testAll levels25 min
  6. Upset customer and pricing dispute role-playAll levels30 min

One score on every profileSample shown

86%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Trades Office Administrator is £4.50 an hour, Intermediate £8, Expert £12.50 and Specialist £20.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude VAT.

Enquiries and bookings, scheduling and dispatch, quoting, invoicing and payments and supplies and compliance, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including live call and booking simulation, dispatch and scheduling exercise and quote-to-invoice work sample. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Trades Office Administrator works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to United Kingdom clients is in Nigeria, on London time or an hour ahead.

Yes, where it helps. Your Trades Office Administrator works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Trades Office Administrator owns daily scheduling, dispatches for a small crew and prepares quotes and invoices. An Expert Trades Office Administrator runs office operations for a multi-crew business. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Trades Office Administrator is tested live in the tools on your job description, such as ServiceM8 and simPRO, before you meet them.

In week one: provisions client email, Slack or Teams, phone system access and admin or user access; grant access to the accounting system at the agreed permission level; and hands over the price book, quote. You agree the first priorities with them on day one.

Yes. It's also called Tradie Virtual Assistant, Field Service Coordinator and Home Services Office Manager. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Call us on +61 3 4421 6491, or choose Talk now on the booking form for a Microsoft Teams link straight away, any time.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

Talk now is live on Teams, any time.