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Hire an Insurance Verification Specialist.

Eligibility and benefits checked before the visit.

Also called: Benefits Verification Specialist

From £3.50 an hour£3.50-17/hr

  • Healthcare
  • Dental
  • Allied health
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A free 15-minute call on Teams.

  • Works your hours
  • Nigeria hub, on London time or an hour ahead
  • Month to month
What your Insurance Verification Specialist gets doneSample day
  • Pulls the upcoming scheduleEligibility and benefits
  • Completes full benefit breakdowns covering frequencies and historySpecialisation work
  • Enters benefits in the PM/EHR using your templateDocumentation and hand-off
  • Contacts patients, per client policy, about inactive coverageExceptions and reportingDoing

Pick the level. See the price.

£7an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
A local mid-level admin£16/hr
A tested Intermediate Insurance Verification Specialist£7/hr
At least 56% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Employer National Insurance, pension and on-costs would add to the local cost.Local pay at the same level, before on-costs and leave.

Owns verification for a whole location's schedule.

  • Complete verifications
  • Patient cost estimates
  • Auth and referral hand-off list

1-3 years of verification across multiple payers.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management. Prices exclude VAT.

What you hand to your Insurance Verification Specialist

Tasks

  • Eligibility and benefits

    • Pulls the upcoming schedule
    • Runs electronic eligibility through the PM system or clearinghouse
    • Records plan type, network status, deductible and amount met
    • Confirms coordination of benefits order

  • Specialisation work

    • Completes full benefit breakdowns covering frequencies and history
    • Identifies the carve-out administrator, session limits

  • Documentation and hand-off

    • Enters benefits in the PM/EHR using your template
    • Flags services that need prior authorisation or a referral
    • Updates demographics and insurance records

  • Exceptions and reporting

    • Contacts patients, per client policy, about inactive coverage
    • Verifies same-day add-ons and walk-ins within the agreed turnaround
    • Reports verification completion

Tested before you meet them

  1. Written English and data accuracy testAll levels25 min
  2. Eligibility response interpretationAll levels45 min
  3. Mock payer benefits callAll levels20 min
  4. Specialisation breakdown work sampleIntermediate and up40 min
  5. Schedule verification sprintAll levels60 min
  6. Patient cost conversation role-playIntermediate and up15 min

One score on every profileSample shown

90%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Insurance Verification Specialist is £3.50 an hour, Intermediate £7, Expert £10.50 and Specialist £17, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude VAT.

Eligibility and benefits, specialisation work, documentation and hand-off and exceptions and reporting, run to your priorities. You choose what they own first.

Six practical tests, marked by a senior, including written English and data accuracy test, eligibility response interpretation and mock payer benefits call. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Insurance Verification Specialist works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to United Kingdom clients is in Nigeria, on London time or an hour ahead.

Yes, where it helps. Your Insurance Verification Specialist works in the AI tools you already use. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Insurance Verification Specialist owns verification for a whole location's schedule. An Expert Insurance Verification Specialist owns front-end coverage outcomes across locations. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Insurance Verification Specialist is tested live in the tools on your job description, such as Availity Essentials and Waystar, before you meet them.

In week one: VDI plus PM/EHR access with scheduling and insurance edit permissions; joined the client's Slack or Teams channel with the front desk and billing; and phone line or softphone set up, with NPI/TIN or provider number reference sheet. You agree the first priorities with them on day one.

Yes. It's also called Benefits Verification Specialist. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Call us on +61 3 4421 6491, or choose Talk now on the booking form for a Microsoft Teams link straight away, any time.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

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Talk now is live on Teams, any time.