Hire a CRM Administrator.
Your CRM set up, automated and kept clean.
Also called: Sales Operations Specialist, Revenue Operations Specialist, RevOps Analyst
From £4.50 an hour£4.50-20.50/hr
- SaaS & tech
- Professional services
- Salesforce
- Works your hours
- Nigeria hub, on London time or an hour ahead
- Month to month
- Configures pipelines, deal stages, stage requirementsConfiguration & design
- Builds and maintains workflows and automationsAutomation & integration
- Runs scheduled deduplication, standardisation and enrichmentData quality & migration
- Builds dashboards for pipeline, forecast, funnel conversionReporting & analyticsDoing
- HubSpot
- Salesforce Sales Cloud
- Salesforce Flow Builder
- Salesforce Data Loader
- Zoho CRM
- Looker Studio
Pick the level. See the price.
£4.50an hour
Level 1 of 4, also called junior.Handles routine admin from a ticket queue: adds, removes users and edits properties and picklists.
- Completed import files with logs
- Standard reports and dashboards
- Deduplication runs
£8an hour
Level 2 of 4, also called mid-level.Owns the CRM day to day: builds and maintains pipelines, properties and workflows.
- Workflows and flows with documentation
- Pipeline and stage configurations
- Sales and marketing dashboards
£12.50an hour
Level 3 of 4, also called senior.Designs the data model and revenue reporting and leads CRM migrations.
- Data model and relationship diagram
- Migration plan with field mapping, test results and cutover plan
- Revenue dashboards
£20.50an hour
Level 4 of 4, also called lead or specialist.Owns the revenue systems roadmap: chooses and consolidates tools.
- RevOps roadmap and tech stack architecture
- Company-wide metric definitions
- Vendor evaluations and business cases
Per hour, all-in: recruiting, testing and management. Prices exclude VAT.
What you hand to your CRM Administrator
Tasks
Configuration & design
- Configures pipelines, deal stages, stage requirements
- Sets up lead and deal assignment rules and SLA alerts
- Manages users, teams, roles, permission sets and seat licences
Automation & integration
- Builds and maintains workflows and automations
- Connects the CRM to forms, marketing tools, phone systems
- Monitors integration sync logs and failed automations
Data quality & migration
- Runs scheduled deduplication, standardisation and enrichment
- Plans and runs data imports and CRM migrations
- Applies data retention, consent and privacy settings
Reporting & analytics
- Builds dashboards for pipeline, forecast, funnel conversion
- Defines metrics consistently
- Answers ad-hoc reporting requests from sales, marketing and leadership
User support & governance
- Runs a request queue for CRM changes and support tickets
- Trains new and existing users with SOPs and Loom walkthroughs
- Keeps a change log, test changes in a sandbox or on test records first
Week one
- Slack access and CRM access at the agreed admin level
- Sandbox or developer environment access
- Stakeholder interviews with sales
- Existing SOPs, sales process documentation and any metric definitions handed over
Tools
Work tools
HubSpot
Salesforce Sales Cloud
Salesforce Flow Builder
Salesforce Data Loader
- Pipedrive
Zoho CRM
- Insycle
- Dedupely
- Validity DemandTools
- Clearbit
- Apollo.io
Looker Studio
Power BI
- Tableau
Google Sheets
Microsoft Excel
Jira
Asana
Tested live in the tools on your job description.
AI tools
Zapier
Make
HubSpot AI
Salesforce
- GoHighLevel AI
- Clay
- Apollo
Perplexity
ChatGPT
Claude
Microsoft 365 Copilot
Google Workspace with Gemini
Tested in the AI features of the tools you use, including catching the AI's mistakes.
Works inside your Microsoft 365 or Google Workspace, under your admin settings.
- Microsoft 365Copilot
- Google WorkspaceGemini
AI
AI does the research and the first drafts. Your CRM Administrator spends the time saved on conversations, and checks every fact before it reaches a prospect.
Account research before every call
Perplexity, ChatGPT or Claude plus LinkedIn give a five-line brief on each prospect, with each fact checked at the source.
Personal first lines and follow-ups
AI drafts from your approved templates. Your CRM Administrator edits every message. No bulk AI blasts.
Call notes into the CRM
Call recordings become notes, fields and next steps in HubSpot, Salesforce or GoHighLevel, checked before saving.
List building and enrichment
Clay, Apollo or Sales Navigator with AI research columns. Your CRM Administrator checks each record before it's used.
Practice before live calls
Objection and script role-plays with an AI partner, so the first live call isn't the first rehearsal.
Our rule: business-grade AI only, never free or personal accounts.
Prefer no AI on a task? Tell your CRM Administrator and they won't use it.See AI & automation roles
Tested before you meet them
- Platform configuration tool testAll levels60 min
- Messy data cleanup work sampleAll levels60 min
- Reporting and dashboard testAll levels45 min
- Lead routing automation design and buildIntermediate and up60 min
- Requirements discovery role-playIntermediate and up30 min
- CRM migration plan caseExpert and Specialist1.5 hrs
Sample shown
86%
- Skills tested: A skills test for the role, marked by a senior
- English and comms: written English tested, spoken English checked on a call
- ID, work history and references: photo ID, past roles and two referees
From booked call to day one
Step 1: Book a demo
Tell us the role, your hours and your tools.
Step 2: Meet your shortlist
Their level and hourly price, tested before you meet.
Step 3: Pick your person
Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.
Step 4: They start work
In your tools, within 12 to 48 hours of a successful interview.
Questions answered
An Intern CRM Administrator is £4.50 an hour, Intermediate £8, Expert £12.50 and Specialist £20.50, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude VAT.
Configuration & design, automation & integration, data quality & migration and reporting & analytics, run to your priorities. You choose what they own first.
Six practical tests, marked by a senior, including platform configuration tool test, messy data cleanup work sample and reporting and dashboard test. You see the score before you meet.
Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.
Meet the people who fit your work.
A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.