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Hire a Content Moderator.

Queues reviewed and policies enforced, every day.

Also called: Trust & Safety Agent, Community Moderator, UGC Moderator

From £3.50 an hour£3.50-17/hr

  • Media & creators
  • SaaS & tech
  • YouTube
Book a demoTalk now on Teams

A free 15-minute call on Teams.

  • Works your hours
  • Nigeria hub, on London time or an hour ahead
  • Month to month
What your Content Moderator gets doneSample day
  • Reviews flagged and proactive queues of text, imagesQueue review and enforcement
  • Checks marketplace listings for prohibited itemsMarketplace and review integrity
  • Escalates credible threats of violence, self-harm riskEscalation and safety
  • Takes part in weekly calibration sessionsPolicy, quality and trendsDoing
In your tools
  • Meta Business Suite
  • TikTok Business Center
  • YouTube Studio
  • Hootsuite
  • Discord
  • Discourse

Pick the level. See the price.

£7an hourFull time, 38 hours a week, all-in

Level 2 of 4, also called mid-level.Recommended
A local mid-level admin£16/hr
A tested Intermediate Content Moderator£7/hr
At least 56% lessBasis: a Seat's hourly price against the hourly wage of a comparable local hire at the same level. Employer National Insurance, pension and on-costs would add to the local cost.Local pay at the same level, before on-costs and leave.

Handles mixed-media queues across several platforms, processes appeals and applies nuanced policy.

  • Multi-platform queue ownership within SLA
  • Appeal decisions with rationale
  • Weekly trend notes

1-3 years moderating social, community or marketplace content.

How the Intermediate level works

Per hour, all-in: recruiting, testing and management. Prices exclude VAT.

What you hand to your Content Moderator

Tasks

  • Queue review and enforcement

    • Reviews flagged and proactive queues of text, images
    • Moderates brand social comments and DMs
    • Moderates community spaces
    • Records every decision with the correct policy reason code

  • Marketplace and review integrity

    • Checks marketplace listings for prohibited items
    • Reviews product and business reviews

  • Escalation and safety

    • Escalates credible threats of violence, self-harm risk
    • Preserves evidence in the approved tool
    • Reviews user appeals and reverses or upholds decisions

  • Policy, quality and trends

    • Takes part in weekly calibration sessions
    • Spots and reports emerging trends
    • Configures and tunes automated filters at senior levels

  • Reporting

    • Produces a weekly moderation report

Tested before you meet them

  1. Policy Application TestAll levels45 min
  2. Speed and Accuracy QueueAll levels20 min
  3. Market Language and Context TestAll levels30 min
  4. Escalation ScenarioAll levels20 min
  5. Wellbeing Readiness ConversationAll levels20 min
  6. Policy Guidance WritingExpert and Specialist45 min
  7. AI workflow test: Queue with an AI co-pilot40 min

One score on every profileSample shown

91%

Three checks before your shortlist

  • Skills tested: A skills test for the role, marked by a senior
  • English and comms: written English tested, spoken English checked on a call
  • ID, work history and references: photo ID, past roles and two referees

From booked call to day one

  1. Step 1: Book a demo

    Tell us the role, your hours and your tools.

  2. Step 2: Meet your shortlist

    Their level and hourly price, tested before you meet.

  3. Step 3: Pick your person

    Month to month. We handle the contract, the equipment and the onboarding, and make sure it all runs.

  4. Step 4: They start work

    In your tools, within 12 to 48 hours of a successful interview.

Questions answered

An Intern Content Moderator is £3.50 an hour, Intermediate £7, Expert £10.50 and Specialist £17, full time (38 hours a week). That is all-in: recruiting, testing and management, month to month. Prices exclude VAT.

Queue review and enforcement, marketplace and review integrity, escalation and safety and policy, quality and trends, run to your priorities. You choose what they own first.

Seven practical tests, marked by a senior, including policy Application Test, speed and Accuracy Queue and market Language and Context Test. You see the score before you meet.

Tell us and we replace them free, with a new shortlist of tested people to meet. Seats are month to month with 30 days' notice.

More questions

Within 12 to 48 hours of a successful interview. First you meet your shortlist, interview the people you like and pick your person.

Yes. Your Content Moderator works your business hours in your time zone and joins your Teams or Slack like anyone else. The hub matched to United Kingdom clients is in Nigeria, on London time or an hour ahead.

Yes, where it helps. This role's skills test includes an AI task, including spotting when the AI gets it wrong. They use AI for first drafts and routine work, check every output, and follow your AI policy. You can ask for no AI on any task.

An Intermediate Content Moderator handles mixed-media queues across several platforms, processes appeals and applies nuanced policy. An Expert Content Moderator handles the most serious cases, writes edge-case guidance and runs calibration. We usually recommend Intermediate.

It stays under your rules: your admin settings and AI policy apply. Our talent rules ban client data in personal or free AI accounts, and passwords, card numbers, health details and ID numbers never go into any AI tool.

You direct the work day to day. We handle recruiting, equipment and quality checks.

Yes. Every Content Moderator is tested live in the tools on your job description, such as Meta Business Suite and TikTok Business Center, before you meet them.

In week one: least-privilege moderator roles on every tool and social account, plus Discord; brand context: community guidelines, tone for public replies, VIP and creator list; and weekly trend-report template agreed with the client. You agree the first priorities with them on day one.

Yes. It's also called Trust & Safety Agent, Community Moderator and UGC Moderator. Same tasks, tests and prices, whatever the name.

Their written English, with a scored test, and their spoken English, on a call with us. We also check their ID, work history and references.

Yes. You meet your shortlist on a short call and pick the person you want. Nobody joins without your yes.

In our talent hubs in the Philippines, Vietnam, Kenya, Nigeria, Brazil and Colombia, and we hire from 60+ countries. Wherever they are, they work your hours.

Pay only for the hours they work. All your Seats are on one bill, and Studio plans are billed monthly.

It can, at most once a year. Your person's hourly rate may rise by up to 5% a year, from the first anniversary of the Seat's start, with 60 days' notice and the right to end the Seat before it applies.

Only when you and your person both agree to it in advance. Otherwise they work the hours you set, and you pay for the hours they log.

You aren't charged for hours your person doesn't work, apart from paid leave. After their third month, your person earns 8 hours of paid leave a month. Paid leave hours are charged at their usual rate.

Your person logs their hours each day in the Get Hands client app, where you can see them. Your next invoice is adjusted to those hours.

Yes, with no minimum hours. From 20 to 37 hours a week, the hourly rate is 10% higher than full-time. Under 20 hours, it's 20% higher.

Yes. Tell us the roles on a call and we shortlist tested people for each.

Yes. You give them access in your own systems, and you can change or remove it at any time.

They get their own login in each of your systems, never a shared one. Any password that has to be shared goes through your own password manager, never email, chat, code or prompts.

A tested shortlist within 72 hours of your call, or your first week is free. That's part of The Right Hands Guarantee.

Yes. Call us on +61 3 4421 6491, or choose Talk now on the booking form for a Microsoft Teams link straight away, any time.

Book a 15-minute demo on Microsoft Teams, any time, day or night. We show you the people, levels and prices that fit. No obligation.

Meet the people who fit your work.

A 15‑minute call on Teams. You leave knowing the level you need and its hourly price.

Book a demoTalk now on Teams

Talk now is live on Teams, any time.